FAQ

Frequently Asked Questions

How many drinks can each spirit sipper infusion make? 5+

I want to infuse my Sipper or Nipper jar twice. What do I do about the sugar on the second infusion?

We recommend adding four teaspoons of sugar to the Sipper Jar and one teaspoon to the Nipper Jar for the second infusion since the original sugar was absorbed during the first batch. Alternatively, you can use the equivalent amount of Monkfruit, Stevia, honey, or maple syrup. 

I do not drink alcohol, can I infuse the spirit sipper with water?

Yes! Our Spirit Sippers & Nippers can be enjoyed with or without spirits. For a cocktail fill jar with your favorite spirit and infuse for 2-3 days. For a mocktail fill jar with boiling water and infuse in the refrigerator 2-3 days. Follow additional instructions on the jar.

What is the shelf life of the Spirit Sipper/Nipper infusions?

24 months before infusing.  12 months after infusing with alcohol and straining – no refrigeration needed. 3-5 days after infusing with boiling water and keep refrigerated.

What is the shelf life of Vena’s Pine Syrup? 

12 months before opening. Use within 1 month after opening. Refrigerate after opening. 

What alcohol do you recommend with each spirit sipper? 

Every jar has 2 suggestions listed on the jar, but you can use any of your favorites! 

How do I place a wholesale order?

Through our website here .

I am shipping to multiple addresses, do I need to put in separate orders?

Yes – but if you are shipping to over 10 addresses please contact us at molly@venasfizzhouse.com and we will help you with it. 

I am ordering several gifts, can I get a discount?

We run specials throughout the year. Sign up for our newsletter here for updates!

I did not receive my gift card purchase, how does this work?

You will receive a gift card code by email – please check that your email address is correct or check your spam folder.

Can I return my item if I’m not happy or damaged with it? 

We don’t accept returns but will issue a store credit. Contact molly@venasfizzhouse.com with questions.

I received an incorrect item, I would like help!

For assistance please email Molly at molly@venasfizzhouse.com to discuss.

Can I cancel or add to my existing order?

Please reach out within 24 hours for us to assist you molly@venasfizzhouse.com

I would like to sign up for a group mixology class, how does that work?

Email Caitlin Johnson at caitlin@venasfizzhouse.com 

Are the Spirit Sippers Vegan & Gluten Free

It is indicated on each flavor page on the website here.

Is local pickup available?

Yes – place order online and choose Wholesale option at check out for pick up option.